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Privacy Policy


The Inn at Claussen’s Privacy Policy

At The Inn at Claussen’s (hereinafter "The Inn"), we are committed to the privacy, confidentiality, and security of user information. The Inn at Claussen’s will not disclose identifiable user information to any third party without consent.

While visiting our site, at www.theinnatclaussens.com (hereinafter "Site"), we strive to provide you with an Internet experience that delivers the information, resources, and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about our Site users.

This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. Personal information refers to information about you that is personally identifiable like your name, address, email address or phone number, and that is not publically available. The term aggregated data means information collected on guest preferences and usage while visiting the Site.

What information is collected about you and how do we use it?
The Inn takes care to ensure that the information we obtain from you is not used in a way that you may not be aware of or may not be agreeable to. You may submit a contact us request, participate in a promotion, or subscribe to our e-mail lists. To facilitate this, we may ask for certain necessary personal information. Should you provide it, we will only use it for the purpose specified on the information-gathering form.

Information collected on the Site may be used to:

•    Respond to your questions or suggestions
•    Improve the quality of your visit to our site
•    Plan and purchase The Inn accommodations
•    Enter your email in our promotions or sweepstakes
•    Send marketing communications or surveys to you

All emails distributed to our lists will contain easy, online access to unsubscribe. In deciding to join such lists, please note that they are only used for The Inn purposes or in joint promotions with The Inn partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.

Permission For Use
At the time you submit personal information, the intended use of the information will be apparent in the context in which you submit it or as stated in this Privacy Policy. When submitting personal information, your consent will be presumed by The Inn, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

Updating Information Or Withdrawing Consent
If, after permitting use of your personal information, you later decide that you no longer want The Inn to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or by clicking on the "Unsubscribe" button at the bottom of our email communication to you.

Protecting Your Information
We want you to feel confident about using the Site, so we have implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption technologies and industry-standard firewalls. When you enter personal information, your data is protected to ensure safe transmission.

Making A Reservation
When making a reservation on the Site, you will be linked to a reservation interface housed on the site of and operated by Secure-Res, a division of Vizergy. While it may appear to be part of our Site, the Booking Engine is in fact provided by Secure-Res, and the Privacy Policy at Secure-Res governs the treatment of your personal information throughout the reservation process. Naturally, we partner only with companies who share our serious concerns about guarding your privacy and ensuring security of your personal information. You may review the Privacy Policy for Secure-Res on the following page: http://www.vizergy.com/privacy-and-terms.aspx.

How We Use Aggregate Data
We are constantly improving the Site and adding new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve, and promote use of the Site. In connection with such purposes, The Inn may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users.

Policy Exceptions
The Inn has two exceptions to these limits on use of personal information: (1) The Inn, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of The Inn from unauthorized use, or misuse, of the Site or anything found at the Site. (2) The Inn may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Your Consent
Use of the Site and information you submit, signifies your consent to this online Privacy Policy, including the collection and use of information by The Inn, as described in this statement, and also signifies agreement to the terms of use for the Site.

Parental Consent
This Site is not designed or intended for anyone under age 18, and minors are requested to not use this site to submit personal information. Should The Inn inadvertently acquire personal information or other data from users under the age of 18, The Inn will not knowingly provide this data to any third party for any purpose whatsoever.

Links Provided To Other Sites
The Inn may provide links to other sites that we believe might offer you useful information and services. While we attempt to control the quality of these links, The Inn is not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. Please contact the relevant parties controlling these sites or access their on-line privacy policies before submitting any personal information.

Third-Party Advertising
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit: http://www.networkadvertising.org/managing/principles.asp.

Policy Modifications
The Inn reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. Should the Site make any material changes to the Privacy policy that substantially alter the use of your personal information, the Site shall notify you of such change through an email if you have supplied your email address to Site. In that email, you will be afforded an explicit opportunity to remove your Personal Information from Site. If you have questions about our policies, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.